Buy Wine Online in Australia | Online Wine | Wine Auctions | Bid | Grapescape Wines

The online cellar door for Australian boutique wines.

FAQ

Grapescape Wines, who are you and what makes you different?

Ever had a great bottle of wine and struggled to find it again? Tired of seeing the same labels everywhere?

We are here to help solve the above!

We are a Company that want to bring you wine that is not available outside of Cellar Door or via the traditional outlets (Yep, we mean it)! We are partnering with some of Australia’s best Boutique vineyards!

We are offering a Members Area (no fee to join) along with the options to either, “Buy” or “Bid”.

We believe wine always tastes better shared! We want to provide you these great wines to do just that!

Bid online. Buy Online. Learn Online.

Does it cost me anything to become a member?

No.

How have you selected your wines?

That’s an easy one! All of our Partners have been selected because they have been recommended by people like you or we have personally tasted them ourselves.

Can I only order via the website?

Yes. However, if you have a question (or you just want to give us some feedback) about a purchase you would like to make; or to suggest a winery email info@grapescapewines.com

What are my payment options?

You can make a payment using Visa, MasterCard or PayPal.

Where do you deliver to?

We deliver to all areas in Australia with the exception of those areas within Queensland which have been identified as Dry Areas. We will not, nor will our Partner Wineries deliver to these identified areas. The areas and postcodes are:

Town / Area Postcode
Aurukun 4871
Bamaga 4876
Cherbourg 4605
Doomadgee 4830
Hope Vale 4871
Injinoo Map 4876
Kowanyama 4871
Lockhart River 4871
Mapoon 4874
Mornington Island 4825
Napranum 4874
New Mapoon 4876
Palm Island 4816
Pormpuraaw 4871
Seisia 4876
Umagico 4876
Woorabinda 4713
Wujal Wujal 4895
Yarrabah 4871

 

Are there any delivery fees?

No.

When will my order arrive?

We want you to be able to enjoy your wine as soon as possible!

Once the transaction has been completed we forward your order to our winery partners within 1 business day.

All of your orders come direct from each winery. Typically, our partners will pack and send your order the same day (or next business day) after we forward your order details. So, given you and our Partners are all over Australia your order will arrive within 3 – 10 Business days.

You will need to ensure that someone over 18 years of age is available to receive and sign for the order.

If you are not present at the time of delivery and no authority has been given to leave the order without a signature, a delivery notification card will be left in your letter box by the driver.

Unless otherwise stated, delivery occurs Monday through Friday (excluding Public Holidays).

What happens if I provide incorrect delivery instructions?

In these circumstances, the wine will be returned back to the winery partner.

You will need to contact us at info@grapescapewines.com and we will organise a time for a future delivery. A fee will be payable and we will advise of this based on the location of you and the winery partner.

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. Grapescape Wines Licence Number: LIQP770016665